FAQs about Therapy

Do you take insurance?

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Yes. See - HERE

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What is the best way to reach you?

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Via email - info@cafamilytherapy.com

 

Do you offer a sliding scale fee?

 

Yes. Please inquire about limited spots for reduced fee clients if needed.

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What are your hours?

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We have appointments available most days and times of the week. 

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Is Therapy Confidential?

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What you share in therapy sessions is protected by privacy laws and ethical guidelines, meaning we cannot disclose what you discuss without your written permission.

 

However, there are some specific exceptions wherein we are required by law to divulge private information. As therapists, we are mandated to report:

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• Suspected child-abuse, dependent adult abuse, or elder abuse. In these instances we are required to notify Child or Adult Protective Services.

• If a client threatens and intends to cause grave bodily harm to another person. In these instances we are required to warn the intended victim and notify the police.

• If a client intends to threaten their life. We make every effort to work with clients to ensure both their safety and their privacy. However, if an individual is unable or unwilling to keep themselves safe, additional measures may be taken to save a client’s life.

 

We will review these exceptions with you in your first session to ensure you understand your rights and the limits of confidentiality.

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What if I am having suicidal thoughts?

 

​We have worked with plenty of clients who regularly have suicidal thoughts and we are able to effectively manage their safety. It would only be necessary for us to call 911 or the crisis team if you left session stating you intended to end your life and did not want our help to avert that action.

 

​What is HIPAA?

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​Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you have certain rights regarding the use and disclosure of your protected health information (“PHI”). Our Notice of Privacy Practices describes how we may use and disclose health information and how you can get access to this information. View & download notice - HERE

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​What is Teletherapy?

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Teletherapy is therapy provided by secure video connection. We are able to meet via live video connection. You are able to participate in therapy from any private location with internet connection.

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How often would we meet?

 

We find it best to begin by meeting once a week. There are times that clients need additional support and we can meet twice a week. Once clients feel close to their goals we often begin meeting once a month or on an as-needed basis.

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How long are people usually in therapy?

 

The length of time in therapy depends on a person’s goals and progress towards those goals. There are no guarantees regarding outcome or timeline. We have had clients feel that they have achieved what they set out to achieve in eight or ten sessions. While other times people want or need to continue therapy for a year or more. When someone decides to stop regular sessions, We often offer an open-door-policy so that they can call and schedule an appointment at any time in the future.

 

What if I change my mind about wanting therapy?

 

The only commitment in therapy is to yourself. We do ask that you give at least a 24-hour notice when canceling sessions, but there is no contract about being in therapy for any length of time.

 

I’ve never done therapy. How does it work?

 

Therapy is a process of expressing our thoughts, feeling and emotions. When we feel seen and heard, without critical judgment, it helps us to feel better about ourselves. We can gain insight into our lives by talking things through with a professional therapist. Once we feel accepted for who we are it often enables us to make changes. Therapy offers many skills and resources that will help you create the change that you are wanting. 

 

Will therapy still work if somebody doesn’t want to be there?

 

It definitely can. Sometimes people come to therapy because others in their life encourage them to seek help. They may not believe that they need help, or they may disagree about what the problem is and who is responsible. Our job is to get to know our clients so that we can understand their experience. We use a non-judgmental and empathic approach that supports people in reflecting on their thoughts, feelings and behavior without being confrontational. Often, people’s defenses lower when they feel accepted.

 

Are you able to help my child if they won’t talk about what's bothering them?

 

Great question! We have many creative, fun and gentle techniques that we utilize when working with clients who don’t want to talk or don’t have the words to express themselves. We don’t have to talk for a therapy session to be effective. Clients can process their thoughts and emotions through music, therapeutic games, art, stories, and play.